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What is market research?

Where needs and interest intersect

The goal of market research is to better understand customer / client / market demands through proven, methodical, scientifically-based data collection methods. The outcomes of market research are then utilized to assist in making decisions on the company’s strategies, operations, and potential clientele. Market Research identifies the data needed to address problems, plans the information gathering strategy, coordinates and carries out the data collection process, examines the findings, and conveys the conclusions and their consequences.

Why Market Research?

Where an organization chooses to concentrate its efforts and resources can be influenced by understanding industry changes, legislative trends, and shifting consumer requirements and preferences. This is the benefit of effective market research.

Market Research
Service Codes

NAICS Codes

NAICS 541613 – Marketing Consulting Services
NAICS 5419 – Other Professional, Scientific, and Technical Services
NAICS 541910 – Marketing Research and Public Opinion Polling
NAICS 541990 – All Other Professional, Scientific, and Technical Services

PSC Codes

PSC R405 Management Advisory Services – Support- Professional: Operations Research/Quantitative Analysis

UNSPSC Codes

UNSPSC 80141500 – Market research
UNSPSC 80141501 – Marketing analysis
UNSPSC 80141505 – Marketing plans
UNSPSC 80141506 – Internet based market research
UNSPSC 80141517 – Custom market research
UNSPSC 80141612 – Sales or marketing programs
UNSPSC 86101717 – Marketing professional training service

“If we knew what were doing it wouldn’t be called research.” – Albert Einstein 

If it’s good enough for Einstein, it’s good enough for Resource Overwatch! While this might seem like an odd quote, we believe in researching with objectives in mind while maintaining a curiosity and openness to data gathering and analysis that might differ than original hypotheses.

We believe this quote aptly demonstrates our values of working closely with our clients and focusing on the scientifically-based research processes to find the results as they present themselves.

Tools of the Trade

The goal of market research is to provide knowledge that will help you make better decisions and increase the success of your business. Primary research tools:
  • Surveys. Both in-person and remote through phone or online.
  • In-depth interviews. Probing one-on-one information gathering sessions.
  • Observation. Watching how subjects interact or engage with product or service.
  • Focus groups. Intensive tool which offers deep insights into questions or opportunities.
Secondary research tools:
  • Published research
  • Government reports
  • Industry analysts
  • Online websites
  • Expertise from researchers, college faculty, etc
  • Industry associations and trade groups
  • “Competitor” published data
  • Trade journals specific to your industry

Our Core Marketing Services

A Service Disabled Veteran Owned Small Business (SDVOSB)

Marketing Consulting

Insight and expertise built around your needs and goals.

– Current conditions
– Data-driven analysis
– 360 perspective
– Lead nurturing
– Market opportunity

Internet Expertise

Current, cost-efficient and proven methodologies

– Design & Development
– Search engine optimization
– Online advertising
– Social media
– Reputation management

Marketing Research

Gathering insights on needs and preferences

– Target
– Survey
– Sample
– Segment
– Offer perspectives

Multimedia / Video

Creating useful, effective content

– Filming
– Editing
– Design
– Content development
– Offline marketing

Branding / Positioning

Who are you and who you want to be

– Marketing mix
– Target market
– Research
– Logo/design
– Voice and tone

What story does the data tell?

Expert designed research graphics

Words can tell part of the story, but graphics tell the rest of it. Resource Overwatch gathers the data and insights and uses design expertise to present the data in ways that are compelling for leaders, stakeholders, and community members.

Research shows that visuals are processed faster and help people retain information. Below are only a few of the ways in which we present our information.

About Resource Overwatch

Resource Overwatch is a Service Disabled Veteran Owned Small Business (SDVOSB). Established in 2020, we continue to partner with businesses interested in growth and improved processes and efficiencies. 

Resource OverWatch is a Service Disabled Veteran Owned Small Business (SDVOSB). We serve as prime or subcontractor with government agencies, non-profits, and corporations. Resource OverWatch primarily focuses on consulting, healthcare, supplier management, education, logistics, education, and consulting areas, although our experience and partnership interests are deep. Some of the NAICS codes applicable would include: 541380, 541614, 541618, 541620, 541690, 923120, 6214, 62142, 621330, 621420, 623210, 813920, 611430, 611710, 541613, 611430, 541612
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